Privacy Policy
TECHNICAL SUPPORT
FREQUENTLY ASKED QUESTIONS
What information does HBNO collect from our business contacts?
HBNO collects identifying information provided by your business contacts - name, business address, email, and phone number - along with non-identifying data such as IP address, browser details, and site usage, to support order processing and account management.
How is this information collected?
Directly, when your team submits it (e.g., account setup, quote requests, orders), and automatically through cookies, Google Analytics, e-commerce tracking, and Google AdWords as your team browses the site.
Does this policy cover offline data or third-party/affiliate sites?
No. It applies only to information collected through the HBNO website and related email/text communications - not to offline interactions or third-party/affiliate sites that may link to or from it.
Does HBNO knowingly collect data from minors?
No. The site is not intended for anyone under 13, and any such data discovered will be deleted. This has no bearing on business use of the site but is disclosed for compliance completeness.
What happens if the privacy policy changes?
The policy may be updated periodically. Your organization's continued use of the site after updates are posted is deemed acceptance - we recommend your compliance or procurement team review it periodically.
Does HBNO share or sell our business's data with third parties?
HBNO's published privacy policy describes how information is collected (directly and via cookies, Google Analytics, and Google AdWords) but does not include a specific data-sharing/sale clause.
